A stray cat that frequented the Chaayos outlet in Bandra West vanished after being moved by staff members. Concerned citizen Purnima Hoon Motwani alerted authorities about the cat’s disappearance. After significant public outcry and collaboration with animal welfare advocates, the cat was located and welcomed into Motwani’s home. Chaayos accepted accountability for the incident and publicly apologized, vowing to enhance their team training for better care of community animals.
