Man bought Samsung Z Flip6 for Rs 1.1 lakh, but screen went black during warranty; consumer commission finds deficiency in service, orders Samsung to pay Rs 98,000 plus 9% interest on refund

In a recent ruling by a consumer commission in Haryana, Vicky Kapoor emerged victorious in his case against Samsung concerning his defective Samsung Z Flip6. The company was ordered to reimburse Kapoor Rs 88,000 following identified service gaps tied to warranty shortcomings. Just after purchase, the phone showcased severe issues, which Samsung disputed by placing blame on alleged physical damages, but the commission found their evidence lacking.

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